Terms & Conditions
Effective Date: September 23, 2026
These Terms and Conditions (“Terms”) govern the purchase, access, and use of consulting, training, technical services, project services, equipment-related services, demonstrations, advisory services, and other products or services provided by Detect UAS LLC (“Detect UAS,” “we,” “us,” or “our”).
By purchasing, requesting, accepting, accessing, or using Detect UAS products or services, the customer agrees to these Terms.
If an individual accepts these Terms on behalf of a police department, fire department, emergency-management agency, governmental entity, company, organization, or other customer, that individual represents that they are authorized to do so.
An executed proposal, quote, statement of work, purchase order, project agreement, training agreement, or other written agreement between Detect UAS and a customer may contain additional or different terms. If there is a direct conflict, the specifically negotiated written agreement will control over these general Terms with respect to that conflict.
1. WHAT DETECT UAS DOES
Detect UAS provides consulting, training, technical assistance, advisory services, project support, UAS-related services, demonstrations, equipment guidance, workflow development, content or media-related services, and other services identified in an applicable proposal, quote, statement of work, invoice, or written agreement.
Services may include assistance relating to:
unmanned aircraft systems and drone operations
public-safety UAS programs
technical systems and workflows
equipment evaluation and integration
operational planning
training and demonstrations
video and media systems
communications and situational-awareness technologies
consulting and program development
troubleshooting and technical support
other services mutually agreed upon by Detect UAS and the customer
The exact scope of services will be determined by the applicable proposal, quote, statement of work, invoice, or written agreement.
Detect UAS provides professional and technical assistance but does not assume command or control of a customer's organization, personnel, aircraft, equipment, operations, or mission unless expressly agreed in writing.
2. SCOPE OF SERVICES
Detect UAS will provide the services identified in the applicable written proposal, quote, statement of work, purchase order, invoice, or agreement.
Unless expressly included in writing, services outside the agreed scope are not included.
Additional work requested by the customer may require:
additional fees
revised timelines
additional personnel
additional equipment
additional travel
a change order
a revised proposal or statement of work
Detect UAS may decline work that falls outside the agreed scope until the parties agree upon the applicable terms.
Descriptions, estimates, recommendations, schedules, demonstrations, and preliminary discussions do not expand the scope of services unless incorporated into an applicable written agreement.
3. CONSULTING AND PROFESSIONAL JUDGMENT
Detect UAS may provide technical, operational, strategic, programmatic, or professional recommendations based upon the information reasonably available at the time.
Recommendations are provided to assist the customer in making its own decisions.
The customer remains responsible for determining whether a recommendation is appropriate for its organization, personnel, equipment, mission, jurisdiction, operating environment, policies, risk tolerance, and legal obligations.
Detect UAS does not guarantee that any recommendation, strategy, configuration, workflow, training method, equipment selection, or operational approach will produce a particular result.
Customers should exercise independent professional judgment and obtain legal, regulatory, insurance, aviation, cybersecurity, or other specialized advice where appropriate.
4. RESPONSIBILITY FOR DRONE AND FIELD OPERATIONS
Unless Detect UAS has expressly agreed in writing to perform a particular flight operation or operational function, the customer remains solely responsible for its:
aircraft
pilots
remote pilots in command
visual observers
equipment
personnel
flight planning
mission decisions
operating procedures
safety procedures
regulatory compliance
site control
airspace compliance
emergency procedures
field operations
Detect UAS does not grant airspace authorization, operational approval, waivers, law-enforcement authority, surveillance authority, or any other governmental permission.
The customer is responsible for compliance with all applicable:
Federal Aviation Administration requirements
state and local laws
privacy requirements
constitutional requirements
agency policies
warrants or legal process where applicable
public-records requirements
surveillance laws
aviation rules
safety requirements
other laws or standards governing its operations
Nothing recommended, demonstrated, configured, taught, displayed, written, or communicated by Detect UAS constitutes governmental authorization to conduct a particular operation.
5. PUBLIC-SAFETY AND TIME-SENSITIVE OPERATIONS
Detect UAS may provide products or services to law-enforcement agencies, fire departments, emergency-management organizations, public-safety entities, critical-infrastructure operators, and other organizations engaged in time-sensitive activities.
The customer acknowledges that technology, communications equipment, software, aircraft, cameras, cellular networks, Internet services, electrical systems, and other equipment can fail.
Detect UAS services, recommendations, training, systems, or technical assistance should not be treated as the sole means of obtaining information necessary to protect life or property unless a separate written agreement specifically establishes otherwise.
Customers are responsible for maintaining appropriate:
emergency procedures
backup communications
alternative information sources
incident-command procedures
operational safeguards
safety procedures
Personnel must continue to exercise independent professional judgment during emergency, law-enforcement, aviation, and public-safety operations.
6. CUSTOMER-PROVIDED INFORMATION
The customer is responsible for providing information reasonably necessary for Detect UAS to perform the agreed services.
This may include:
project requirements
technical specifications
equipment details
maps
site information
aircraft information
policies
photographs
videos
drone footage
documents
screenshots
logs
configuration information
access credentials where appropriate
operational information
customer objectives
Detect UAS may rely upon information supplied by the customer unless Detect UAS has reason to believe that information is materially inaccurate.
Detect UAS is not responsible for delays, incorrect recommendations, additional costs, or other consequences resulting from incomplete, inaccurate, outdated, or misleading information supplied by the customer.
The customer must promptly notify Detect UAS if relevant information changes.
7. CUSTOMER CONTENT AND PROJECT MATERIALS
As between Detect UAS and the customer, the customer retains its rights in photographs, video, drone footage, documents, maps, operational information, data, and other materials provided by the customer.
The customer grants Detect UAS the limited right to access, review, copy, process, edit, analyze, transmit, store, or otherwise use customer materials as reasonably necessary to perform the agreed services.
The customer represents that it has the authority necessary to provide those materials to Detect UAS and to authorize the requested use.
The customer is responsible for compliance with laws governing the collection, recording, possession, use, disclosure, and retention of its materials.
Detect UAS does not acquire ownership of confidential customer operational information merely because it is provided in connection with an engagement.
8. PHOTOGRAPHY, VIDEO, AND DRONE IMAGERY
Certain Detect UAS projects may involve photography, video, drone footage, aerial imagery, mapping, operational scenes, or other visual information.
Such imagery may depict:
people
vehicles
buildings
property
infrastructure
public areas
private property
geographic locations
operational scenes
other identifiable subjects
Unless Detect UAS is specifically contracted to perform the collection itself, the customer is responsible for determining whether the imagery was lawfully collected and whether it may lawfully be provided to Detect UAS.
Where Detect UAS performs photography, video, or UAS operations directly, the responsibilities of the parties may be further defined in the applicable project agreement.
9. CUSTOMER EQUIPMENT
Unless specifically included in the applicable agreement, the customer is responsible for providing and maintaining equipment necessary for its own operations.
Customer equipment may include:
drones
controllers
cameras
batteries
monitors
computers
mobile devices
networking equipment
routers
cellular devices
cables
adapters
software
accessories
related field equipment
Detect UAS is not responsible for defects, limitations, failures, compatibility changes, firmware updates, manufacturer changes, discontinued products, cybersecurity vulnerabilities, or other conditions involving third-party equipment except to the extent directly caused by Detect UAS.
Recommendations concerning third-party products do not constitute a guarantee that those products will be suitable for every customer, environment, mission, or use.
10. EQUIPMENT PROVIDED OR SOURCED BY DETECT UAS
Where Detect UAS sells, rents, loans, configures, procures, or otherwise provides equipment, the applicable proposal, invoice, or agreement will determine:
pricing
ownership
delivery
return obligations
warranty treatment
support
configuration
maintenance responsibilities
other applicable terms
Third-party equipment may be subject to manufacturer warranties, license terms, restrictions, and support policies.
Detect UAS does not enlarge or replace a third-party manufacturer's warranty unless Detect UAS expressly agrees to do so in writing.
Customers may be responsible for damage, loss, theft, misuse, unauthorized modification, improper storage, improper electrical connection, water damage, or operation outside published specifications involving equipment owned by Detect UAS.
11. TRAINING
Detect UAS may provide in-person, remote, recorded, classroom, field, or customized training.
Training may include technical instruction, demonstrations, operational concepts, equipment instruction, workflow instruction, professional-development material, or other content.
Unless expressly stated in writing, completing Detect UAS training:
does not constitute FAA certification
does not grant a license or governmental authorization
does not guarantee regulatory compliance
does not establish professional competency for every operating environment
does not replace agency-specific training requirements
does not guarantee successful completion of any third-party examination
does not authorize a participant to conduct an operation prohibited by law or policy
Customers and participants are responsible for applying training consistent with applicable laws, policies, manufacturer instructions, professional standards, and operating conditions.
12. SAFETY DURING TRAINING AND DEMONSTRATIONS
Participants in field training, demonstrations, flight operations, equipment testing, or other hands-on activities must follow reasonable safety instructions.
Detect UAS may stop, modify, postpone, or cancel a demonstration, training exercise, flight, or activity where Detect UAS reasonably believes conditions present an unacceptable safety risk.
Factors may include:
weather
airspace
visibility
equipment condition
participant conduct
site conditions
crowds
radio-frequency conditions
regulatory restrictions
aircraft condition
other safety considerations
Customers are responsible for informing Detect UAS of known site hazards, access restrictions, sensitive areas, facility requirements, or other conditions that may affect safety.
13. WEATHER AND OPERATING CONDITIONS
Drone operations, outdoor demonstrations, field training, and other services may depend upon suitable weather, airspace, site, communications, and environmental conditions.
Detect UAS does not guarantee that an outdoor or aviation-related activity can occur on a particular date merely because it has been scheduled.
Activities may be delayed, modified, relocated, or rescheduled because of:
unsafe weather
wind
precipitation
visibility
airspace restrictions
temporary flight restrictions
site conditions
equipment issues
regulatory requirements
emergency activity
circumstances outside Detect UAS's reasonable control
Applicable rescheduling, travel, cancellation, or additional-cost terms may be specified in the customer’s proposal or agreement.
14. THIRD-PARTY SERVICES AND PRODUCTS
Detect UAS may recommend, configure, demonstrate, integrate, or work with products and services provided by third parties.
These may include:
drone manufacturers
camera manufacturers
software vendors
cloud-service providers
telecommunications companies
mapping providers
training platforms
equipment manufacturers
Internet service providers
mobile applications
hardware suppliers
other vendors
Detect UAS does not control independent third parties.
An outage, defect, policy change, pricing change, compatibility change, cybersecurity event, service restriction, discontinued product, manufacturer change, or other action involving a third party may affect a Detect UAS project or recommendation.
References to third-party products or companies do not mean that those companies sponsor, endorse, warrant, or guarantee Detect UAS.
15. CUSTOMER COMPLIANCE REQUIREMENTS
Detect UAS recognizes that customers, particularly governmental and public-safety organizations, may operate in regulated environments.
The customer remains responsible for determining which legal, regulatory, contractual, cybersecurity, records, privacy, and operational requirements apply to its organization.
Unless expressly represented in a written agreement, the purchase or use of Detect UAS services does not by itself establish that a customer's complete operation satisfies:
CJIS requirements
HIPAA
FedRAMP
StateRAMP
evidentiary chain-of-custody requirements
FAA requirements
records-retention requirements
public-records requirements
cybersecurity frameworks
agency accreditation requirements
other regulatory or certification frameworks
Customers with mandatory compliance requirements should identify those requirements to Detect UAS before services begin.
No certification, accreditation, compliance status, or governmental approval should be inferred solely because Detect UAS recommends or uses a particular product, platform, cloud provider, manufacturer, encryption method, communications provider, or other technology.
16. CYBERSECURITY AND SYSTEM ACCESS
Where Detect UAS performs configuration, troubleshooting, technical support, or other work involving customer systems, the customer may provide Detect UAS with access reasonably necessary to perform the requested services.
The customer is responsible for authorizing such access.
Detect UAS will take commercially reasonable measures designed to protect information and systems within its control.
No computer system, Internet-connected device, communications platform, cloud service, wireless network, or cybersecurity technology can be guaranteed to be completely secure.
Customers remain responsible for security within their own environments, including:
password practices
account management
endpoint security
network configuration
physical security
backups
access control
removal of former personnel
equipment security
Customers should not provide Detect UAS with access beyond what is reasonably necessary to perform the requested work.
17. ACCEPTABLE USE
Customers may use Detect UAS products and services only for lawful purposes.
Detect UAS services may not knowingly be used to:
conduct unlawful surveillance
violate constitutional or statutory rights
violate privacy rights
facilitate criminal conduct
obtain unauthorized access to systems or information
transmit malicious software
circumvent security restrictions
interfere with another person's systems
violate aviation laws or regulations
misuse Detect UAS intellectual property
misrepresent Detect UAS recommendations or credentials
engage in other unlawful activity
Detect UAS may decline, suspend, or terminate services if Detect UAS reasonably believes continuing the work would require unlawful conduct or create a substantial safety or security risk.
18. PROJECT SCHEDULES AND DELIVERY DATES
Detect UAS will make reasonable efforts to meet schedules and delivery dates identified in an applicable agreement.
Unless expressly stated as a guaranteed contractual deadline, project schedules and estimated completion dates are good-faith estimates.
Timelines may be affected by:
customer delays
delayed approvals
missing materials
customer-requested changes
weather
travel disruptions
equipment availability
manufacturer delays
third-party service delays
shipping delays
technical issues
regulatory restrictions
circumstances outside Detect UAS's reasonable control
A customer delay may require Detect UAS to adjust the project schedule based upon subsequent availability.
19. CUSTOMER REVIEW AND APPROVAL
For projects involving deliverables, recommendations, documents, media, configurations, workflows, or other work product, the customer is responsible for reviewing deliverables within any review period established in the applicable agreement.
The customer should promptly identify errors, requested revisions, or concerns.
Where a project includes a defined number of revisions, additional revisions may be subject to additional fees.
Customer approval of a deliverable may be treated as confirmation that the customer has reviewed and accepted that deliverable, subject to any written warranty or correction provisions in the applicable agreement.
20. CHANGES TO PROJECT SCOPE
Customer-requested changes to an agreed project may affect cost, schedule, staffing, equipment needs, or deliverables.
Detect UAS may require written approval of a revised scope, change order, estimate, or additional charge before beginning additional work.
Examples of scope changes may include:
additional deliverables
additional training sessions
additional locations
additional travel
new technical requirements
additional revisions
expedited work
significant changes to previously approved work
new equipment configuration
additional consulting
work caused by changes to customer-provided materials
21. FEES AND PAYMENT
Fees, project charges, equipment charges, deposits, payment schedules, travel charges, reimbursable expenses, and payment terms will be identified in the applicable proposal, quote, statement of work, invoice, or agreement.
Unless otherwise stated, fees do not include applicable:
taxes
governmental charges
shipping
customs
duties
permit fees
travel expenses
third-party charges
Customers are responsible for applicable taxes other than taxes imposed upon Detect UAS's net income.
Amounts must be paid when due.
Detect UAS may suspend work or withhold deliverables for material nonpayment, subject to any applicable contractual or legal requirements.
Termination or cancellation of a project does not eliminate amounts already earned, incurred, committed, or otherwise owed.
Deposits and prepaid fees are non-refundable except where the applicable agreement states otherwise, required by law, or agreed to by Detect UAS in writing.
22. TRAVEL AND PROJECT EXPENSES
Where travel is required, the applicable agreement may require reimbursement for reasonable expenses such as:
airfare
mileage
rental vehicles
lodging
parking
tolls
transportation
shipping
baggage
equipment transport
meals
other project-related expenses
Travel arrangements and expense treatment may be further defined in the applicable proposal or statement of work.
Non-refundable travel expenses incurred in reliance upon a confirmed project may remain payable if the customer cancels or reschedules the engagement.
23. INTELLECTUAL PROPERTY
Detect UAS retains all rights in its pre-existing intellectual property, including:
methodologies
processes
training materials
presentations
documentation
templates
designs
graphics
workflows
software
technical configurations
instructional materials
proprietary concepts
trademarks
branding
business methods
other proprietary materials
Providing services to a customer does not transfer ownership of Detect UAS intellectual property unless expressly stated in writing.
Where the customer purchases a specific deliverable, ownership or license rights in that deliverable will be determined by the applicable proposal, statement of work, or agreement.
Unless otherwise agreed, Detect UAS may retain and reuse its general knowledge, experience, skills, ideas, processes, methods, templates, and non-confidential know-how developed or used during an engagement.
Customer confidential information will not become reusable Detect UAS intellectual property merely because it was encountered during the engagement.
24. TRAINING MATERIALS AND CONTENT
Training presentations, instructional materials, worksheets, graphics, videos, manuals, demonstrations, documentation, and other educational materials created by Detect UAS remain the intellectual property of Detect UAS unless otherwise stated in writing.
Customers and participants may use training materials for their authorized internal purposes.
Unless expressly permitted, customers may not:
resell Detect UAS training
publicly distribute training materials
reproduce an entire training program
record and commercially redistribute training
remove Detect UAS branding or copyright notices
represent Detect UAS materials as their own
create competing training products substantially derived from protected Detect UAS materials
Nothing in this section restricts rights that cannot lawfully be restricted.
25. CONFIDENTIALITY
Each party may receive non-public information belonging to the other.
Each party agrees to use reasonable care to protect confidential information and to use it only for purposes related to the business relationship.
Customer confidential information may include:
operational procedures
agency information
project plans
drone footage
photographs
technical configurations
security information
internal documents
incident-related material
non-public business information
Confidentiality obligations do not apply to information that:
becomes publicly available through no breach of an obligation
was already lawfully known without a confidentiality obligation
is independently developed without use of confidential information
is lawfully received from another source without confidentiality restrictions
must be disclosed by law
Nothing in these Terms is intended to override a governmental customer's obligations under applicable freedom-of-information, public-records, open-meetings, or similar laws.
26. LEGAL REQUESTS AND REQUIRED DISCLOSURES
Detect UAS may disclose information when reasonably required to comply with a valid subpoena, court order, warrant, governmental request, or other legal obligation.
Where legally permitted and reasonably practicable, Detect UAS may notify the affected customer before disclosing customer information so the customer may seek appropriate protection.
Detect UAS may preserve information when legally required to do so.
27. MARKETING AND PUBLICITY
Detect UAS will not publicly disclose confidential customer operational information merely for marketing purposes.
Any right to publicly use a customer's name, logo, testimonial, project photographs, case study, video, or other identifiable project materials may be addressed in the applicable agreement or separately authorized by the customer.
Nothing in this section prevents Detect UAS from making general statements about its services, experience, industries served, or capabilities that do not reveal customer confidential information.
28. WARRANTIES AND DISCLAIMERS
To the maximum extent permitted by applicable law, Detect UAS services and materials are provided “AS IS” and “AS AVAILABLE,” except for any express warranties contained in an applicable written agreement.
Detect UAS disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and warranties arising from course of dealing or usage of trade to the extent such warranties may lawfully be disclaimed.
Detect UAS does not warrant that:
every recommendation will produce a particular outcome
every third-party product will remain compatible
every drone or technical system will operate without interruption
every training participant will achieve a particular level of competency
every third-party service will remain available
every project will be free from technical limitations
customer operations will comply with law merely because Detect UAS provided consulting or training
a particular tactical, investigative, emergency-response, aviation, financial, technical, or operational result will occur
Statements contained in demonstrations, conversations, presentations, websites, marketing materials, case studies, or sales discussions do not create an express warranty unless incorporated into a written agreement authorized by Detect UAS.
29. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Detect UAS LLC and its owners, officers, employees, contractors, affiliates, licensors, suppliers, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to Detect UAS products or services.
This exclusion includes, without limitation:
lost revenue
lost profits
lost opportunities
business interruption
loss of goodwill
loss or corruption of data
procurement of substitute products or services
loss resulting from third-party product failure
losses associated with customer operational decisions
Detect UAS will not be responsible for personal injury, property damage, aircraft damage, loss of an aircraft, enforcement action, investigative outcome, tactical decision, arrest decision, use-of-force decision, delayed emergency response, or other operational consequence arising from the customer's aircraft operations, personnel, mission decisions, or failure to follow applicable laws, policies, manufacturer instructions, or safety procedures, except to the extent liability cannot legally be excluded.
To the fullest extent permitted by law, Detect UAS's total aggregate liability arising from or relating to a particular customer engagement will not exceed the amounts actually paid to Detect UAS by that customer for the specific services giving rise to the claim during the twelve months immediately preceding the event giving rise to the claim.
These limitations apply regardless of the theory of liability, including contract, tort, negligence, strict liability, warranty, or otherwise.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
The parties agree that the pricing of Detect UAS services reflects this allocation of risk.
30. INDEMNIFICATION
To the extent permitted by applicable law, the customer agrees to defend, indemnify, and hold harmless Detect UAS LLC and its owners, officers, employees, contractors, affiliates, and suppliers from third-party claims, damages, liabilities, penalties, fines, losses, and reasonable legal expenses arising from:
the customer's unlawful or unauthorized use of Detect UAS products, services, recommendations, or deliverables;
the customer's aircraft or field operations;
customer-provided content or materials;
violation of privacy, surveillance, public-records, aviation, employment, intellectual-property, or other laws by the customer;
the customer's violation of these Terms;
inaccurate representations or information supplied by the customer; or
acts or omissions of the customer's personnel, contractors, pilots, participants, or users.
This section applies only to the extent permitted by law.
Governmental customers that are legally prohibited from providing contractual indemnification are subject to the government-customer provisions below.
31. INSURANCE
Customers engaged in aviation, drone, law-enforcement, emergency-response, industrial, field, or other operational activities are responsible for maintaining insurance or self-insurance appropriate to those activities and as required by law or agency policy.
Detect UAS is not an insurer.
The purchase of Detect UAS products or services does not provide:
aviation insurance
property insurance
cybersecurity insurance
professional-liability insurance
public-official liability insurance
general-liability insurance
other insurance coverage
A governmental customer may satisfy applicable insurance obligations through lawful self-insurance or other governmental risk-management arrangements where appropriate.
32. PUBLIC-SECTOR AND GOVERNMENT CUSTOMERS
Detect UAS serves governmental and public-safety organizations.
Detect UAS recognizes that a governmental customer may be legally prohibited from agreeing to certain contractual provisions commonly used in commercial agreements, including certain:
indemnification requirements
governing-law provisions
interest charges
confidentiality restrictions
dispute-resolution provisions
automatic-renewal provisions
insurance provisions
For a governmental customer, such provisions apply only to the fullest extent permitted by applicable law.
If Detect UAS and a governmental customer enter into a signed procurement agreement, government addendum, purchase order, or other contract containing mandatory governmental terms, that document will control where it directly conflicts with these Terms.
Nothing in these Terms is intended to waive sovereign, governmental, qualified, statutory, or other immunity that cannot lawfully be waived by contract.
33. SUSPENSION OR REFUSAL OF SERVICES
Detect UAS may suspend, postpone, or decline services when reasonably necessary because of:
material nonpayment
a material violation of these Terms
suspected unlawful activity
a significant cybersecurity risk
unsafe operating conditions
regulatory restrictions
customer conduct creating a substantial risk of harm
legal or governmental requirements
circumstances making continued performance unlawful
circumstances creating an unreasonable safety, security, or operational risk
Where circumstances reasonably permit, Detect UAS will attempt to communicate with the customer regarding the issue.
Immediate suspension or refusal may occur where advance notice would increase a safety, legal, cybersecurity, or operational risk.
34. CANCELLATION AND TERMINATION
Cancellation, termination, and rescheduling terms may be further specified in the applicable proposal, quote, statement of work, or agreement.
Either party may terminate a project as permitted by the applicable agreement.
Detect UAS may terminate an engagement for:
material breach
repeated violations
continued nonpayment
unlawful activity
unsafe conduct
failure to provide necessary cooperation
circumstances where continued performance would violate law
circumstances creating an unreasonable safety or security risk
Termination does not relieve the customer of payment obligations for services already performed, expenses already incurred, equipment already ordered, non-refundable travel costs, or other amounts properly due.
Provisions that by their nature should survive termination, including intellectual property, confidentiality, payment obligations, disclaimers, limitations of liability, indemnification, and dispute-resolution provisions, will survive.
35. FORCE MAJEURE
Neither party will be responsible for delay or failure caused by circumstances beyond its reasonable control, except that this provision does not excuse amounts already due.
Such circumstances may include:
natural disasters
severe weather
fires
war
terrorism
civil disorder
labor interruptions
governmental action
airspace restrictions
utility outages
Internet outages
telecommunications failures
widespread cybersecurity incidents
supply-chain disruptions
equipment shortages
shipping interruptions
public-health emergencies
transportation interruptions
other similar events
Where such an event affects a scheduled project, training, demonstration, or other service, the parties will make reasonable efforts to determine an appropriate alternative schedule or method of performance.
36. CHANGES TO THESE TERMS
Detect UAS may update these Terms from time to time to reflect changes in:
services
technology
business practices
legal requirements
security practices
products
operational practices
The current version will be made available through detectuas.com or another reasonable method.
Changes will not retroactively alter liability for events occurring before the updated Terms became effective unless required by law.
Where appropriate, continued use or purchase of Detect UAS services following the effective date of revised Terms constitutes acceptance of the revised Terms to the extent permitted by law.
A separately signed agreement will continue to control where it conflicts with subsequently updated general Terms unless that agreement provides otherwise.
37. GOVERNING LAW AND DISPUTES
Unless a signed customer agreement states otherwise, these Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles.
Before filing a lawsuit concerning a commercial dispute, the parties agree to make a good-faith effort to resolve the matter informally.
Subject to mandatory laws applicable to governmental customers, claims arising from these Terms or Detect UAS services will be brought in a state or federal court having appropriate jurisdiction in Connecticut.
Nothing in this section prevents either party from seeking immediate injunctive or equitable relief where reasonably necessary to protect:
confidential information
intellectual property
systems
security
property
other rights for which immediate relief may be appropriate
38. GENERAL TERMS
These Terms, together with the applicable proposal, quote, statement of work, purchase order, invoice, addendum, and any controlling signed agreement, constitute the agreement concerning the applicable Detect UAS products or services.
The customer may not assign its contractual rights or obligations to another organization without Detect UAS's written consent, except where otherwise agreed or required by law.
Detect UAS may assign these Terms in connection with a merger, acquisition, corporate restructuring, financing transaction, or sale of substantially all of the business or assets associated with Detect UAS.
If any provision is found unenforceable, the remaining provisions will continue in effect, and the affected provision will be enforced to the maximum extent permitted by law.
A party's failure to enforce a provision on one occasion does not waive its right to enforce that provision later.
These Terms do not create a partnership, employment relationship, agency relationship, fiduciary relationship, or joint venture between Detect UAS and the customer.
Headings are provided for convenience and do not alter the meaning of these Terms.
39. CONTACT
Questions regarding these Terms may be directed to:
Detect UAS LLC
222 Main St.
STE 260
Farmington, CT 06032
Email: joe@detectuas.com
Website: detectuas.com
ACKNOWLEDGMENT
By purchasing, requesting, accepting, or using Detect UAS products or services, the customer acknowledges that drone operations, public-safety operations, technical systems, communications equipment, software, aircraft, networks, and third-party technologies involve circumstances that may be outside Detect UAS's control.
The customer further acknowledges that Detect UAS provides consulting, training, technical expertise, project support, and related services to assist the customer, but the customer remains responsible for its own operational decisions, personnel, aircraft, equipment, regulatory compliance, safety practices, and use of Detect UAS recommendations.
Detect UAS services are intended to support informed decision-making and professional operations. They are not a substitute for applicable laws, agency policies, manufacturer requirements, required certifications, professional judgment, direct observation, established incident-command procedures, or other safeguards appropriate to the customer's mission.